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Spotlight On: The Digital States Survey

December 20, 2013
by Jacque Porte

Every two years, the Center for Digital Government (CDG) conducts its Digital States Survey to serve as a review of technology practices in state governments.

The 2012 survey ranked Utah and Michigan with the highest grades while Florida and Idaho received the lowest. CDG Executive Director Todd Sander explained that the survey suggests two different approaches to technology: the first views technology as a way to overcome financial strain while the second as an unnecessary cost to be eliminated or reduced.

Ranking slightly behind Utah and Michigan — which earned the survey’s only A grades — were California, Minnesota, Ohio, Pennsylvania, Tennessee and West Virginia, each earning an A minus. Twenty-two states earned B or B minus grades and 18 states received a C or C minus. Florida and Idaho received the lowest grades in this year's survey, earning D grades. Results were released by the CDG on Tuesday, Oct. 2.

Those with high rankings in the survey were willing to explore nontraditional opportunities for collaboration and to embrace the flexibility that is vital to responding quickly to mobility trends. States were ranked according to strategy, return on investment, demonstrated progress, innovation, and collaboration.

The states that received the highest rating, or A Grade, focused on modernization and implementing strategic approaches toward integrating technology that would result in saving both time and money.

Are you taking full advantage of digital government technology to eliminate unnecessary tasks, reduce cost, and connect with your citizens? We can help!

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